01
Acceptance of these terms
By accessing or using this website, you agree to follow these Terms
and Conditions. When you submit an enquiry, estimate request or
booking request, you also confirm that the information you provide
is accurate to the best of your knowledge.
Do not use the website if you do not agree with these terms.
Mandatory rights provided by applicable law are not affected by
this section.
02
Permitted website use
You may use the website for lawful personal or business purposes,
including reviewing service information, researching garage door
products, contacting the business and requesting service.
You must not use the website to:
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Submit false, misleading, fraudulent or impersonated information.
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Interfere with the website, hosting environment, forms, security
features or normal operation.
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Attempt to gain unauthorized access to accounts, databases,
servers, source code or restricted website areas.
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Upload malicious code, automated spam or content that violates
another person’s rights.
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Copy, scrape, reproduce or commercially republish substantial
website content without permission.
03
Website information and general guidance
The website contains general information about garage door
problems, products, maintenance, repairs, openers, pricing and
service planning. The information is intended to help visitors ask
better questions and identify an appropriate next step.
Website content is not a diagnosis of a specific garage door
system. Conditions can differ by door type, opener model,
installation, property access, system age and previous repairs.
Product details, compatibility information, estimated price ranges,
service descriptions and availability may change. The information
shown on the website should therefore be confirmed before relying
on it for a purchase or service decision.
Do not rely on website content to perform hazardous work
Garage door springs, cables, drums, bottom brackets and other
components can remain under substantial tension. Website content
is not authorization or instruction to dismantle, adjust or
repair high-tension equipment.
04
Estimates, enquiries and booking requests
Website enquiries
Sending a message through the website begins a request for
information. It does not guarantee a response time, appointment,
price, technician availability or service outcome.
Estimate requests
An estimate request is an invitation to discuss possible work.
Photos, descriptions and approximate measurements may support
preliminary planning, but final pricing can depend on an inspection,
confirmed measurements, product selection, parts availability and
site conditions.
Appointment requests
A requested date or time is not confirmed until it has been
accepted through a booking confirmation or direct communication.
Availability can depend on location, scheduling, urgency, property
access and required parts.
Formation of a service agreement
A service agreement is created only when the parties accept a
written estimate, work order, invoice, booking confirmation or
other document that identifies the agreed work and applicable
terms.
Job-specific documents take priority
When a written estimate, work order, warranty or service agreement
conflicts with general website information, the job-specific
document governs that project, subject to applicable law.
05
Service descriptions and local availability
The website describes garage door repair, opener service,
maintenance, installation and replacement planning. Not every
service, product, brand, part or appointment type is available for
every property or at every time.
Service availability can depend on factors including:
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Whether the address is within the current service area.
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The garage door’s condition, size, brand, age and configuration.
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Access to the garage, driveway, shared lane, strata property or
rural site.
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Availability of compatible parts, products and specialized
equipment.
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Weather, traffic, scheduling conditions and safety requirements.
Same-day, urgent or priority service is not guaranteed unless it is
specifically confirmed.
06
Pricing, payments, cancellations and warranties
Website price ranges and examples are general planning information.
They are not binding quotations unless clearly included in an
accepted written estimate or agreement.
The applicable written estimate, work order or invoice should
identify the price, taxes, payment schedule, deposits, product
details and included work for the specific project.
Cancellation, rescheduling, deposit, refund and product-order terms
may vary depending on the job, appointment type, custom product,
special-order material and stage of work. Those conditions should
be disclosed in the applicable service document.
Product and labour warranties, when offered, are governed by their
written terms. Manufacturer warranties may have separate
registration, maintenance, use and claim requirements.
Review the complete written scope before approval
Confirm which products, labour, removal, disposal, hardware,
opener work, taxes, optional upgrades and possible additional
costs are included.
07
Garage door safety information
Garage doors are large moving systems that may contain
high-tension components. Stop operating a door that is crooked,
off track, unusually heavy, hanging unevenly or supported by
visibly damaged hardware.
Keep people, pets and vehicles away from an unstable door. Do not
loosen, pull, reconnect or adjust springs, cables, drums, tracks or
lower brackets based only on general website content.
The website and contact forms are not emergency-response systems.
When there is an immediate risk to people or property, move away
from the hazard and contact the appropriate emergency or property
authority.
08
Privacy, forms, photographs and submitted information
Personal information submitted through the website is handled
according to the posted privacy policy and applicable law.
When using a website form, provide only the information reasonably
needed to understand the enquiry. Do not submit payment-card
details, account passwords, alarm codes, keypad PINs or other
unnecessary sensitive information in a general message field.
Photographs and documents
When you provide a photograph, measurement, document or other
material, you confirm that you are authorized to share it. You
permit the material to be used for reviewing the enquiry,
preparing an estimate, planning service, documenting work and
communicating with you about the request.
Submitted materials will not be treated as permission for public
advertising or promotional use unless separate consent is obtained.
09
Website content and intellectual property
Unless otherwise identified, the website design, original text,
graphics, page layouts, logos and other original materials are
owned by or licensed for use by Langley Garage Doors.
You may view, print or save a reasonable portion of the website for
personal reference. You may not reproduce, modify, publish, sell,
license or commercially distribute substantial website content
without written permission.
Manufacturer names, product names and third-party trademarks belong
to their respective owners. Brand references are used for
identification and compatibility information and do not
automatically imply manufacturer authorization or affiliation.
10
Third-party websites, products and services
The website may refer or link to manufacturers, map services,
payment providers, scheduling systems, social platforms or other
third-party resources.
Third-party websites and services operate under their own terms,
privacy practices, warranties and availability. A link or reference
does not guarantee the accuracy, safety or continued availability
of the third-party resource.
Review the third party’s current information before creating an
account, submitting information or purchasing a product or service.
11
Website availability and changes
Reasonable efforts may be made to keep the website available and
useful, but uninterrupted or error-free operation is not guaranteed.
The website may be updated, suspended, changed or temporarily
unavailable for maintenance, security or technical reasons.
Content may be corrected, removed or updated without notice.
Previously displayed products, prices, features, service areas or
appointment options may no longer be available.
12
Responsibility and limitation of liability
You are responsible for how you use general website information and
for providing accurate information in forms and service requests.
Property-specific decisions should be based on the actual garage
door system, written scope and applicable professional assessment.
To the extent permitted by law, Langley Garage Doors is not
responsible for indirect, incidental or consequential loss arising
solely from reliance on general website content, a temporary
website interruption or use of a third-party website.
Nothing in these terms excludes or limits responsibility that
cannot lawfully be excluded, including rights or remedies provided
by applicable consumer protection law.
13
Consumer rights
These terms are intended to operate alongside applicable Canadian
and British Columbia laws. They do not remove, reduce or replace
rights and remedies that cannot legally be waived.
Depending on how goods or services are offered and how an agreement
is made, additional disclosure, contract, cancellation, warranty or
refund requirements may apply.
Mandatory legal protections take priority
If a provision of these terms conflicts with a mandatory legal
right, the mandatory legal requirement applies to the extent of
that conflict.
14
Changes, severability and governing law
Changes to these terms
These terms may be updated to reflect website, service, operational
or legal changes. Updated terms apply prospectively to website use
after they are posted.
A website update does not change an existing signed service
agreement unless the parties agree to the change or applicable law
requires it.
Severability
If one provision is found invalid or unenforceable, the remaining
provisions continue to apply to the extent permitted by law.
No waiver
A delay in enforcing a provision does not automatically waive the
right to enforce it later.
Governing law
These website terms are governed by the laws of British Columbia
and the applicable federal laws of Canada, subject to mandatory
consumer rights and jurisdictional rules.
Visitors are encouraged to contact the business first when a
website-use concern or misunderstanding can be resolved directly.
15
Contact information
Questions about these terms or the website can be directed to: